$0.01
per subscriber
Know when to submit the next retry to the payment processor using Zahlen through CSV upload or API.
Zahlen Pricing
Simple per-subscriber pricing for subscription businesses that want to recover more failed payments, reduce unnecessary retry attempts, and know the right moment to contact customers. Zahlen can begin as Payment Intelligence through CSV or API, then expand into automated Payment Processing and Email Intelligence as your recovery workflow matures.
Pricing at a Glance
Zahlen pricing is designed to be straightforward. Each product line adds a specific layer of recovery capability, so a business can start with intelligence, add automatic processing when ready, and then use customer-contact timing to protect the customer relationship.
$0.0025
per subscriber
Pass Payment Intelligence directly through to the payment processor for automatic retry execution.
$0.0025
per subscriber
Know the exact time to contact the customer so recovery work supports satisfaction instead of increasing churn.
Start with intelligence, then automate when ready
Zahlen does not require every customer to begin with the full workflow. Payment Intelligence can stand on its own,
while Payment Processing and Email Intelligence extend the recovery workflow when the business is ready for deeper automation.
Payment Intelligence
Failed payments are not all the same. Some should be retried quickly, some should wait, and some need a more careful customer or issuer-aware response. Zahlen Payment Intelligence helps subscription businesses understand when the next retry should be sent instead of relying on a fixed calendar or guesswork.
Payment Intelligence can be used through CSV upload or API. That means a business can begin with existing operational files, then move toward a more integrated workflow as volume increases or automation becomes more important.
Educational value
The goal is not simply to retry more often. The goal is to retry at the time most likely to recover revenue while avoiding
needless attempts that may create processor noise, issuer friction, or customer frustration.
Payment Processing
Once Payment Intelligence identifies the recommended retry timing, Zahlen Payment Processing can carry that intelligence directly into execution. Instead of requiring an operator to interpret the recommendation and manually coordinate the next attempt, Zahlen can pass the retry instruction through to the payment processor automatically.
This layer is especially useful for companies that want consistent execution across large subscription populations. Intelligence explains what should happen next; processing makes sure it happens with less operational delay.
Email Intelligence
Customer communication is most effective when it is timely. Contacting too early may create unnecessary concern, while contacting too late may allow the customer relationship to deteriorate. Zahlen Email Intelligence helps determine the exact time to contact the customer so outreach supports recovery without increasing churn.
This product line is designed to improve customer satisfaction by turning recovery communication into a measured workflow. The business knows when payment recovery should happen silently in the background and when the customer should be brought into the process.
Recovery is also a customer experience problem
A failed payment is not only a billing event. It is a customer moment. Zahlen helps decide when that moment requires a processor retry
and when it requires a thoughtful customer contact.
How the Products Work Together
Zahlen is strongest when the three product lines operate as one recovery workflow. Payment Intelligence decides the right next action, Payment Processing executes eligible retries, and Email Intelligence guides the timing of customer outreach.
Decline Event
Payment Intelligence
Payment Processing
Email Intelligence
Recovered Revenue
This approach allows businesses to treat recovery as a coordinated workflow rather than a disconnected set of retries, manual reviews, and customer emails.
Who This Is For
Zahlen is built for subscription businesses that manage recurring payments and want a smarter way to recover failed transactions. It is especially useful when the company has meaningful payment volume, cares about customer retention, and wants a clearer recovery workflow than static retry rules can provide.
The platform can support teams that begin with operational CSV files as well as teams that prefer direct API integration. In both cases, the pricing model is meant to stay simple: pay for the intelligence and automation layers that match the maturity of the recovery program.
CSV-readyStart with existing files and operational exports.
API-readyIntegrate Payment Intelligence directly into internal systems.
Automation-readyExtend from recommendations into processor execution.
Customer-readyUse timing intelligence to improve outreach and reduce churn.